Report an overflow

Call us first! If a sewage backup, overflow, or flood occurs, call us immediately. 
(707) 644-8949
24-hour hotline

If you experience any of the following problems, please contact us:

• Sewage backing up into your home;
• Sewage smell outside your house;
• A manhole cover is missing or causing a tripping hazard;
• Someone is dumping something into a storm drain (only rainwater is allowed);
• The storm drain on the street needs to be cleaned or repaired.
Urgent situations such as sewage inside or outside of the house, missing manhole covers, flooded streets or yards, or storm drain violations, will usually be inspected within a few hours. 

If you need to repair your lateral, check out the Upper Lateral link below to save significantly on your bill.