Understand Bill Payments

 

Property owners are responsible for bill payments to the District. Bills encompass sewer, stormwater, and upper lateral service fees.

Effective June 27, 2018, the District will no longer accept utility billing payments. All delinquent amounts have been placed on the property tax bill for collection.


Sewer Bills on Tax Rolls

On June 13, 2017, the Board of Trustees of the Vallejo Flood & Wastewater District approved placing billing for sanitary sewer, upper lateral, and stormwater service charges on the property tax rolls. Instead of billing every two months, the fees have been moved to property tax bills, which are sent out once a year and can be paid in one or two installments.

Please read our FAQ page if you have questions about billing on property tax rolls.

If you wish more information on understanding your rates, click here.

We’re Here to Help

Our Customer Service commitment to Vallejo remains the same. If you have a
question about your service or your charges, you can still reach us:

- Click here to write your question to our billing experts.

- Call our Billing Hotline at (707) 644-8976.

Commercial/Industrial Bill Payment Options

 
 
 
 
In_Person.png 
In Person
No
Registration
Required
Pay with:
- Checking
- Cash
- Money Order
- Credit card
  (Visa/MC/
  AmEx/Discover)
- Debit card
  (Visa/MC)
Locations:
 
VSFCD
450 Ryder Street
(24-hr drop box)
8 am - 4:30 pm
 
Remittance slip is required.
 
envelope.png 
By Mail
No
Registration
Required
Pay with:
- Checking
- Money Order
Mail to:
 
VSFCD
P.O. Box 511530
Los Angeles, CA
90051-8085
 
Remittance slip is required.
 


Reduced Rate Program


Vallejo Flood & Wastewater District offers a Reduced Rate Program for qualifying residential customers. (A residential customer is defined as an owner of a parcel served by a sewer connection.) The reduced rate is 10% off the standard residential sewer wastewater rate. Current participation in PG&E’s CARE Program is required. You may apply for the PG&E Care Program at www.PGE.com/care.

RR_Download.pngWhen you fill out your VSFCD Reduced Rate Program application, you must attach a copy of your most recent PG&E billing that shows you are participating in their program. The CARE Program address must be the same as the VSFCD Reduced Rate Program address, and the address must be for your primary residence. The reduced rate is not transferable to a new address or another person. If you move, you may reapply for the program at your new address.

 

If you have a billing question, call us at (707) 644-8976 or click here to use our online form. We will do our best to respond to your question within 3 working days.