I want to view/pay my bill

 


On June 13, 2017, the Board of Trustees of the Vallejo Flood & Wastewater District
(also known as Vallejo Sanitation & Flood Control District) approved placing billing
for sanitary sewer, upper lateral, and stormwater service charges on the property tax
rolls. Instead of billing every two months, the fees will be moved to property tax bills,
which are sent out once a year and can be paid in one or two installments. This is a
common way for sewer and stormwater service fees to be billed in much of the Bay
Area, and will save money and staff time.

Currently, the District is one of the few wastewater agencies in the Bay Area that do
not bill on property tax rolls. This billing method is widely used due to the fixed nature
of the charges and the volume of customers. Generally, if wastewater agencies don’t
bill this way, it’s because they are also providing drinking water which varies based on
volume used. The amount of use and charges vary month to month, and can be
significantly higher in the summer months.

Local agencies that bill this way include: Fairfield-Suisun Sewer District, Vacaville
Water District (Rural #1), North Delta Water, Solano Irrigation District, Napa
Sanitation District, Central Contra Costa Sanitary District, Delta Diablo Sanitation
District, and the cities of Alameda, Danville, Dixon, Lafayette, Moraga, Orinda and
San Ramon.

How Does It Work?

Charges accrued through June 30, 2017 will be billed the same way they have been
billed up to now, by paper or electronically. After July 1, 2017, those fees will be added
to the property tax bill. Property tax bills occur once a year, so customers will have one
or two (if you pay twice a year) large payments instead of six small ones. Customers
will pay the total tax and fee bill to Solano County, just the way they pay their property
tax charges. Payments for these fees will no longer be accepted at the District; they will
pay Solano County with your other property tax fees.

Frequently Asked Questions

Please read our FAQ page if you have questions.

We’re Here to Help

Our Customer Service commitment to Vallejo remains the same. If you have a
question about your service or your charges, you can still reach us:

- Have more questions? Click here to write your question to our billing experts!

- Call our Billing Hotline at (707) 644-8976.

IMPORTANT NOTE: The table below will only be valid for charges accrued through June 30, 2017.

Ways to Pay 

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Pay Online
Registration
Required
Pay with:
- Checking
- Credit card
  (Visa/MC/
  AmEx/Discover)

- Debit card
  (Visa/MC)
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Any time
Anywhere
 
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Auto Pay
 
Registration Required
Pay with:
- Checking
VSFCD initiates bank draft from customer account. See Brochure
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In Person
​No
Registration
Required
Pay with:
- Checking
- Money Order
- Credit card
  (Visa/MC/
  AmEx/Discover)
- Debit card
  (Visa/MC)
Locations:
 
VSFCD
450 Ryder Street
(24-hr drop box)
8 am - 4:30 pm
 
Remittance slip is required.
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In Cash
​No
Registration
Required
Pay with:
- Cash
Locations:
 
Vallejo 7-Eleven stores.
 
24-Hours a day. Cash only, $1.49 transaction fee added.
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By Mail
No
Registration
Required
Pay with:
- Checking
- Money Order
Mail to:
 
VSFCD
P.O. Box 511530
Los Angeles, CA
90051-8085
 
Remittance slip is required.
Pay by Phone 
By Phone
​Account# 
Required
Pay with:
- Credit card
  (Visa/MC/
  AmEx/Discover)

- Debit card
  (Visa/MC)
​(866) 263-6134  
Follow prompts on phone recording.
 
 
Phone Fee: $3.00
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Reduced Rate
Program
Registration
Required
Reduced Rate Program See Below


Reduced Rate Program


Vallejo Flood & Wastewater District offers a Reduced Rate Program for qualifying residential customers. (A residential customer is defined as an owner of a parcel served by a sewer connection.) The reduced rate is 10% off the standard residential sewer wastewater rate. Current participation in PG&E’s CARE Program is required. You may apply for the PG&E Care Program at www.PGE.com/care.

RR_Download.pngWhen you fill out your VSFCD Reduced Rate Program application, you must attach a copy of your most recent PG&E billing that shows you are participating in their program. The CARE Program address must be the same as the VSFCD Reduced Rate Program address, and the address must be for your primary residence. The reduced rate is not transferable to a new address or another person. If you move, you may reapply for the program at your new address.

 

If you have a billing question, call us at (707) 644-8976 or click here to use our online form. We will do our best to respond to your question within 3 working days.