Why was a rate increase needed?

Sewer rate increases went into effect in 2018 so that we can repair and replace aging sewer pipes, pumps, and other infrastructure at the wastewater treatment plant, pump stations, and the pipes that bring your wastewater to the treatment plant. Please visit the Understand Wastewater Rates page on our website for more information about these important improvements.

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1. Why haven’t I received my bill? How do I pay my bill?
2. How can I view my annual service charges on the property tax bill?
3. I pay my property tax bill on a mortgage impound account. How will this be affected?
4. My house/family is a lot smaller than my neighbors, so why are we being charged the same amount?
5. Why do I have to pay on a vacant property?
6. Why was a rate increase needed?
7. Who approved the rate increase for sewer service charges?
8. Does the District offer any discount programs?
9. I am in the process of selling my home, how do I request a payoff demand?
10. Why do I still have a lien on my property if I already paid?
11. What is the balance due on my account?
12. I just sold my home, how do I close my account?
13. Why did my commercial billing category change?
14. Where do I learn more?